Winter Storm Effects
Our first snowstorm of the season is a doozy. Not only are we getting several inches of snow, it’s heavy and wet, so it’s been taking down many trees causing road blocks and power outages. Please report downed trees to the RRA Office at 440-563-3170 or reply to this email. If a tree is down on power-lines, please call 911.
Report all power outages to the Illuminating Company 1-888-544-4877 (1-888-LIGHTSS) don’t assume your neighbors have already done so.
Our guys now have double duty with plowing and tree removal so please be patient and DRIVE SLOW! If you can stay home, please do!
Many in Roaming Shores still do not have power. The Illuminating Company released the following statement:
As our crews continue to work as quickly and safely as possible to restore service to customers across the Greater Cleveland area, safety of our employees and the community remains top of mind. The weight of the heavy, wet snow and ice caused many trees and large branches to fall into our power lines and equipment. Please treat ANY downed or low-hanging power line as energized and dangerous and stay far away. They should be reported immediately to 9-1-1. We also remind the public to stay far away from damage locations where our hazard responders and line crews are stationed, as there could be energized equipment nearby.After a major storm like this, our main priority is clearing hazards – such as downed power lines, downed trees and equipment blocking the roads – and assessing the damage so that our line crews can access the site of an outage and begin to safely make the repairs. We understand it is difficult to be without power, and our goal is to get all customers back up and running as quickly and safely as possible. Our crews will continue working around the clock until every last customer is restored to service, and we rely on the public to help us get through this safely. We will provide restoration updates for specific locations as they become available on our outage map: http://spr.ly/OHOutageMap. Thank you for your patience and support of our crews!