{"id":45276,"date":"2025-11-20T22:13:48","date_gmt":"2025-11-21T03:13:48","guid":{"rendered":"https:\/\/www.roamingshores.org\/RRA1\/?page_id=45276"},"modified":"2025-12-21T20:39:55","modified_gmt":"2025-12-22T01:39:55","slug":"engage","status":"publish","type":"page","link":"https:\/\/www.roamingshores.org\/RRA1\/engage\/","title":{"rendered":"Engage"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"435\" height=\"116\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage.jpg\" alt=\"\" class=\"wp-image-44249\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage.jpg 435w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-150x40.jpg 150w\" sizes=\"auto, (max-width: 435px) 85vw, 435px\" \/><\/figure>\n<\/div>\n\n\n<p>The RRA is now utilizing <a href=\"https:\/\/engage.goenumerate.com\/s\/RomeRock\/\">Enumerate Engage<\/a> for its <strong>Membership Portal<\/strong> (separate from your <a href=\"https:\/\/romerock.mokopass.com\/\">membership card<\/a> portal). The new Engage Membership Portal will be used for <strong>RRA Dues and Assessment payments<\/strong> (not utility bills), <strong>members-only documents and communications<\/strong>, the <strong>Member Directory<\/strong>, and more!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Registering for an Engage Account<\/h2>\n\n\n\n<p>Welcome emails with instructions for signing into your <a href=\"https:\/\/engage.goenumerate.com\/s\/RomeRock\/\">Engage<\/a> account will be sent to the email address listed as the <em>primary<\/em> on your membership.<br><br>You may also register directly by visiting our Engage page and selecting <strong>\u201cNeed to Register?\u201d<\/strong>.<br><br>Your <strong>account number is your primary lot\/property number<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-vivid-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www.youtube.com\/watch?v=60oJ2kq5scs&amp;list=PLzxUb369vdrVC262Rm5JBxnK2tu4UCT6H\">Video: How to Register<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><a href=\"https:\/\/engage.goenumerate.com\/s\/RomeRock\/\"><img loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"554\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-register.png\" alt=\"\" class=\"wp-image-44323\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-register.png 639w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-register-500x433.png 500w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-register-150x130.png 150w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-register-600x520.png 600w\" sizes=\"auto, (max-width: 639px) 85vw, 639px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What should I do once I\u2019m in?<\/h2>\n\n\n\n<p>If your Dues and Assessments are already paid in full, you can still access Engage to view your account history, ensure your contact information and mailing address is correct, view news and announcements, and opt-in to the Resident Directory.<br><strong>If you own multiple properties<\/strong>, ensure each one is showing when you login. <a href=\"&#x6d;&#97;i&#x6c;&#116;o&#x3a;&#x69;&#116;&#x40;&#x72;&#111;a&#x6d;&#105;n&#x67;&#x73;&#104;&#x6f;&#x72;&#101;s&#x2e;&#111;r&#x67;?subject=Problem%20in%20Portal\" target=\"_blank\" rel=\"noreferrer noopener\">Email us if there is an issue<\/a>. If all looks well, you are good to go! When it&#8217;s time to pay Dues and Assessments, you will need to ensure you pay each lot you own.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"912\" height=\"578\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties.png\" alt=\"\" class=\"wp-image-44246\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties.png 912w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties-500x317.png 500w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties-150x95.png 150w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties-768x487.png 768w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/multiple-properties-600x380.png 600w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Adding Household Members<\/h2>\n\n\n\n<p>Once registered, you can add your spouse and\/or other household members you want to have Engage access (e.g., to make payments) under:<br><strong>My Account &gt; Settings &gt; Household Accounts<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"619\" height=\"213\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/household-accounts.png\" alt=\"\" class=\"wp-image-45277\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/household-accounts.png 619w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/household-accounts-500x172.png 500w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/household-accounts-150x52.png 150w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/household-accounts-600x206.png 600w\" sizes=\"auto, (max-width: 619px) 85vw, 619px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Adding Payment Methods and AutoPay<\/h2>\n\n\n\n<p>Engage can be used to pay any bills owed to the RomeRock Association. It&#8217;s primarily used for your Dues and Assessments payments. To add a payment method select <strong>Make a Payment<\/strong>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"198\" height=\"316\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-menu.png\" alt=\"\" class=\"wp-image-45318\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-menu.png 198w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-menu-94x150.png 94w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-menu-150x239.png 150w\" sizes=\"auto, (max-width: 198px) 85vw, 198px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Notes on AutoPay:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AutoPay for Dues and Assessments triggers when charges are added, not when they are due.<\/strong><\/li>\n\n\n\n<li>(For example, Dues and Assessments will be deducted at the beginning of the year, not on May 1st.)<\/li>\n\n\n\n<li>It may take <strong>up to a week<\/strong> for your AutoPayment to be applied. Please <strong>do not double-pay<\/strong>.<\/li>\n\n\n\n<li>If you own multiple <strong>unconsolidated lots<\/strong>, be sure to set up AutoPay for <em>each<\/em> account.<\/li>\n\n\n\n<li>(If you do not see all of your lots listed, please contact the office.)<\/li>\n\n\n\n<li>Early Bird eligibility still applies.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Are there fees for paying online?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>3.5% charge for credit cards (Mastercard, Visa, Discover, and AMEX accepted)<\/li>\n\n\n\n<li>$5.95 for debit<\/li>\n\n\n\n<li>$2.95 for ACH <\/li>\n<\/ul>\n\n\n\n<p>These convenience fees are\u00a0<strong>not set or collected by the Association<\/strong>. They are standard charges from our third-party payment processor and go directly toward the systems that keep your online transactions safe \u2014 including\u00a0<strong>bank-level encryption, fraud monitoring, and secure data handling<\/strong>. These protections have become more advanced (and more costly) in recent years, ensuring that payments can be made quickly, safely, and with confidence.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing Resources<\/h2>\n\n\n\n<p>Members-only documents are available under <strong>Resources<\/strong> in Engage.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"195\" height=\"277\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/resources-link.png\" alt=\"\" class=\"wp-image-45278\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/resources-link.png 195w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/resources-link-106x150.png 106w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/resources-link-150x213.png 150w\" sizes=\"auto, (max-width: 195px) 85vw, 195px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Community\/Resident Directory<\/h2>\n\n\n\n<p>The Resident Directory allows you to view neighbor contact information. By default, members must <strong>opt in<\/strong> to be included.<br>Access your profile to adjust your directory visibility.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"248\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory.png\" alt=\"\" class=\"wp-image-45320\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory.png 946w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory-500x131.png 500w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory-150x39.png 150w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory-768x201.png 768w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/directory-600x157.png 600w\" sizes=\"auto, (max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 1362px) 62vw, 840px\" \/><\/figure>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Setting Notification Preferences<\/h2>\n\n\n\n<p>You can set <a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/myaccount_notifications.php\">preferences notifications<\/a> for Association News and other Postings under <strong>Settings &gt; Notification Preferences<\/strong>. You may choose to receive emails Immediately, Daily, Weekly or not at all; SMS text notifications; and Push Notifications (if using the app).<\/p>\n\n\n\n<p><em>Note: Engage postings are separate from the <a href=\"http:\/\/eepurl.com\/dFSHzf\">weekly eblast newsletter<\/a>. Engage posts are for single, members only, news posts.<\/em><\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Installing the Engage App<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full\"><a href=\"https:\/\/engage.goenumerate.com\/nabrnetwork_mobile.php\"><img loading=\"lazy\" decoding=\"async\" width=\"191\" height=\"335\" src=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-app-2.png\" alt=\"\" class=\"wp-image-45363\" srcset=\"https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-app-2.png 191w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-app-2-86x150.png 86w, https:\/\/www.roamingshores.org\/RRA1\/wp-content\/uploads\/engage-app-2-150x263.png 150w\" sizes=\"auto, (max-width: 191px) 85vw, 191px\" \/><\/a><\/figure>\n<\/div>\n\n\n<p><strong>iPhone App<\/strong> Start using Enumerate Engage on your mobile device today!<br>To download the iPhone app, text <strong>engage<\/strong> to <strong>59248<\/strong> or search for &#8220;Enumerate Engage&#8221; in the iPhone&#8217;s App Store.<br>Message &amp; data rates may apply. Text STOP to opt out or HELP for help.<br><a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/privacypolicy.php\">Privacy Policy<\/a><br><a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/termsofuse.php\">Terms of Use<\/a><br><\/p>\n\n\n\n<p><strong>Android App<\/strong> To download the Android app, text <strong>engage<\/strong> to <strong>59248<\/strong> or search for &#8220;Enumerate Engage&#8221; in the Google Play Store.<br>Message &amp; data rates may apply. Text STOP to opt out or HELP for help.<br><a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/privacypolicy.php\">Privacy Policy<\/a><br><a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/termsofuse.php\">Terms of Use<\/a><br><br><strong>Suggested Next Step After Installing Your App<\/strong><br>Once you have installed and logged into the app, please visit your <a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/myaccount_notifications.php\">Notification Preferences<\/a> to verify or adjust your preferred notification settings. Also, please note that you must have your mobile phone number entered into your <a href=\"https:\/\/engage.goenumerate.com\/site\/19036\/myaccount_contactinfo.php\">Contact Info<\/a> in order to receive text \/ SMS messages.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need More Help?<\/h2>\n\n\n\n<p>Engage is working on a Help Center for members. In the meantime, contact the office if you need assistance with your Engage Account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The RRA is now utilizing Enumerate Engage for its Membership Portal (separate from your membership card portal). The new Engage Membership Portal will be used for RRA Dues and Assessment payments (not utility bills), members-only documents and communications, the Member Directory, and more! Registering for an Engage Account Welcome emails with instructions for signing into &hellip; <a href=\"https:\/\/www.roamingshores.org\/RRA1\/engage\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Engage&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"_mc_calendar":[],"footnotes":""},"class_list":["post-45276","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/pages\/45276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/comments?post=45276"}],"version-history":[{"count":13,"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/pages\/45276\/revisions"}],"predecessor-version":[{"id":45672,"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/pages\/45276\/revisions\/45672"}],"wp:attachment":[{"href":"https:\/\/www.roamingshores.org\/RRA1\/wp-json\/wp\/v2\/media?parent=45276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}